Policies
Last updated
October 17, 2025
WEBSITE DISCLAIMER
The information provided by Apotheca Lyra LLC ("we," "us," or "our") on https://www.apothecalyra.com (the "Site") is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site.
UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE. YOUR USE OF THE SITE AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK.
EXTERNAL LINKS DISCLAIMER
The Site may contain (or you may be sent through the Site) links to other websites or content belonging to or originating from third parties or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OFFERED BY THIRD-PARTY WEBSITES LINKED THROUGH THE SITE OR ANY WEBSITE OR FEATURE LINKED IN ANY BANNER OR OTHER ADVERTISING. WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.
PROFESSIONAL DISCLAIMER
This site/our services cannot/does not contain medical/health advice. The medical/health information provided is for general informational and educational purposes only and is not a substitute for professional advice. Accordingly, before taking any actions based on such information, we encourage you to consult with the appropriate professionals. We do not provide any medical/health advice. FDA DISCLAIMER. These statements and information have not been evaluated or approved by the Food and Drug Administration (FDA) and are not necessarily based on scientific evidence from any source. The tools and services on this Website are intended to support general well-being and are not intended to treat, diagnose, mitigate, prevent, or cure any condition or disease. THE USE OR RELIANCE OF ANY INFORMATION CONTAINED ON THE SITE IS SOLELY AT YOUR OWN RISK.
TESTIMONIALS DISCLAIMER
The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. YOUR INDIVIDUAL RESULTS MAY VARY.
The testimonials on the Site are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. They appear on the Site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the general public.
The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials.
The testimonials on the Site are not intended, nor should they be construed, as claims that our products and/or services can be used to diagnose, treat, mitigate, cure, prevent, or otherwise be used for any disease or medical condition. No testimonials have been clinically proven or evaluated.
Last updated
October 17, 2025
Coming soon
Last updated
October 17, 2025
FDA Disclaimer
The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure, or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act require this notice
THC-A Disclaimer
All products contain less than 0.3% hemp derived Delta 9 THC in compliance with the 2018 Farm Bill This product is not available for shipment to the following states: Arkansas, Hawaii, Idaho, Kansas, Louisiana, Oklahoma, Oregon, Rhode Island, Utah, Vermont
Delta-9 Disclaimer
All CBD/Hemp products must be compliant with the 2018 Farm Bill. Hemp is defined under the 2018 Farm Bill to include any cannabis plant, or derivative thereof, that contains not more than 0.3% Delta-9 content. Note: In the states of Idaho, New Hampshire, South Dakota – zero (0%) Delta-9 content is allowable by law. Products with any amount of Delta-9 content must not be shipped to these states.
Delta-8 Disclaimer
This product is not available for shipment to the following states: Alaska, Arizona, California, Colorado, Connecticut, Delaware, Hawaii, Idaho, Iowa, Massachusetts, Michigan, Minnesota, Mississippi, Montana, Nevada, New Hampshire, New York, North Dakota, Oregon, Rhode Island, Utah, Vermont, Virginia, Washington, West Virginia
Last updated
September 30, 2025
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at hello@apothecalyra.com to obtain an Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:
Apotheca Lyra attn: Returns
Attn: Returns
RMA #
1240 Winnowing Way
Suite 102
Mount Pleasant, SC 29466
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned:
● Items damaged by shipping company
● Opened items
● used items
● items not in original condition
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
● If the returned item(s) shipment/delivery included specialized packing materials, such as ice packs, please include them in your return to ensure items arrive to us in their original condition.
● If you have received an item with a manufacturers defect, please contact us at hello@apothecalyra.com, and we will work to resolve the issue.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: hello@apothecalyra.com
Last updated
September 30, 2025
Orders may take up to 2 business days to be processed and shipped. We do not ship on weekends. Orders received after 12pm EST on Friday will be shipped the following Monday (unless it is a holiday, then they will be shipped the next business day following the holiday). Once your order is prepared for shipment you will receive a confirmation email. Please note: In the event of severe weather, such as a hurricane, the shipping process may be delayed. We will try to communicate with you if your order is delayed due to weather.
Last updated
September 30, 2025
MUST BE 21+ to access the site. Users must be 21+ to purchase hemp products, or use our services. By agreeing to our Terms of Service, you represent that you are 21 (twenty-one) years of age or older, and have given consent to allow any minor dependents access to this site. You may not use this site, our products or services for any unauthorized or illegal use. You may not use this site, our products or services to violate any laws of your jurisdiction.